California Community based Residential Agency Policy Manual
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The California Community-Based Residential Agency Policy Manual provides a comprehensive framework for the operation and oversight of residential care agencies that serve individuals with disabilities, aging adults, and other populations in need of long-term support services throughout the state of California. This manual aligns with regulatory requirements established by the California Department of Social Services (CDSS), the California Department of Health Care Services (DHCS), the California Department of Developmental Services (DDS), and the California Department of Aging (CDA). It also incorporates federal guidelines under the Americans with Disabilities Act (ADA), Medicaid Home and Community-Based Services (HCBS) Waiver programs, and the Centers for Medicare & Medicaid Services (CMS). The manual outlines policies and procedures related to agency operations, service eligibility, intake and assessment processes, person-centered care planning, daily living support, health and safety standards, medication management, staff qualifications and training, documentation and reporting, client rights, emergency preparedness, and quality assurance. Community-based residential agencies provide supportive housing and care services, allowing individuals to live in safe, nurturing environments while maintaining a high degree of independence and community integration. As both an operational and compliance guide, the California Community-Based Residential Agency Policy Manual ensures that providers meet all applicable state and federal requirements while delivering high-quality, person-centered residential care that promotes independence, dignity, and quality of life for individuals in community-based settings.