Connecticut Supported Employment Services Policy Manual

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The Connecticut Supported Employment Services Policy Manual provides a comprehensive operational framework for agencies delivering individualized employment supports to individuals with intellectual and developmental disabilities seeking to obtain, maintain, or advance in competitive, integrated employment. It ensures compliance with the Connecticut General Statutes § 17a-210, and aligns with policies established by the Connecticut Department of Developmental Services (DDS), as well as the guidelines outlined in the Connecticut Individual and Family Support (IFS) Waiver and Comprehensive Supports Waiver. The manual also supports adherence to federal Home and Community-Based Services (HCBS) regulations under 42 CFR § 441.301, and incorporates best practices from the Employment First initiative. It includes policies and procedures for vocational assessments, job development, job coaching, workplace accommodations, staff training, service documentation, client rights, and quality assurance protocols. By following this manual, providers ensure person-centered, outcome-focused employment services that are fully compliant with Connecticut’s regulatory and waiver-based employment support systems.