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Illinois Personal Assistance Services Provider Policy Manual

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The Illinois Personal Assistance Services Provider Policy Manual offers a comprehensive framework for agencies delivering personal assistance services to individuals with disabilities, enabling them to live independently in their homes and communities. This manual aligns with the Illinois Administrative Code (Title 89, Part 676), the Rehabilitation of Persons with Disabilities Act (20 ILCS 2405), and Medicaid Home and Community-Based Services (HCBS) Waiver regulations (42 CFR 441.301), ensuring compliance with state and federal requirements.
The manual provides detailed guidance for implementing personal assistance services under programs administered by the Illinois Department of Human Services Division of Rehabilitation Services (IDHS-DRS). These services are designed to support individuals in performing activities of daily living (ADLs) and instrumental activities of daily living (IADLs). 
Key areas covered include:
  • Eligibility and Service Access: Policies outline eligibility criteria for individuals with disabilities who require assistance to maintain independence, including those enrolled in the HCBS Waiver or the Community Care Program (CCP).
  • Service Delivery Standards: Personal assistance services include help with bathing, dressing, grooming, meal preparation, medication reminders, mobility support, and household tasks tailored to individual needs.
  • Individualized Service Plans (ISPs): Develops person-centered ISPs that address each client’s specific needs, preferences, and goals for independent living.
  • Worker Recruitment and Training: Includes training requirements established by IDHS-DRS, including instruction on client rights, emergency procedures, and task-specific skills.
  • Client Rights: Policies ensure that individuals receiving personal assistance services are treated with dignity, respect, and autonomy while maintaining control over their care.
  • Health and Safety: Guidelines emphasize infection control practices, emergency preparedness, and protocols for reporting abuse or neglect.
  • Funding and Reimbursement: The manual includes information on Medicaid reimbursement processes, payroll requirements for personal assistants, and reporting obligations for agencies.
  • Quality Assurance: Includes requirements to implement quality improvement measurement in monitoring service effectiveness and ensure compliance with state and federal standards.
  • Coordination with Other Services: Policies support collaboration between personal assistance providers and other services such as case management, assistive technology, and transportation.
This manual serves as an essential resource for providers delivering personal assistance services in Illinois.
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