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Illinois Supported Employment Service Provider Policy Manual

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The Illinois Supported Employment Service Provider Policy Manual establishes a detailed framework for agencies delivering supported employment services to individuals with disabilities, helping them achieve and maintain competitive, integrated employment. This manual aligns with the Illinois Administrative Code (Title 89, Part 530), the Rehabilitation of Persons with Disabilities Act (20 ILCS 2405), and federal Workforce Innovation and Opportunity Act (WIOA) regulations (29 U.S.C. § 3101 et seq.), ensuring compliance with state and federal standards.
The manual provides guidance for implementing supported employment programs under the Medicaid Home and Community-Based Services (HCBS) Waiver and Vocational Rehabilitation (VR) programs administered by the Illinois Department of Human Services Division of Rehabilitation Services (IDHS-DRS). Key areas covered include:
  • Eligibility and Service Access: Policies outline eligibility criteria for individuals with significant disabilities who require ongoing support to succeed in competitive employment.
  • Service Delivery Standards: Supported employment services include job development, coaching, workplace accommodations, and long-term follow-along supports to ensure job retention.
  • Individualized Employment Plans (IEPs): Develops person-centered IEPs that align with each individual’s strengths, preferences, and career goals.
  • Employer Engagement: Guidance is provided on building partnerships with employers to create inclusive workplaces and provide necessary supports for employees with disabilities.
  • Staff Qualifications and Training: Employment specialists and job coaches shows training requirements established by IDHS-DRS to deliver effective services.
  • Outcome Measurement: Tracks employment outcomes, including job placement rates, wages earned, hours worked, and job retention metrics.
  • Client Rights: Policies ensure that individuals receiving supported employment services are treated with dignity, respect, and autonomy throughout the process.
  • Funding and Reimbursement: The manual includes guidance on Medicaid waiver funding mechanisms, milestone-based reimbursement under VR programs, and reporting requirements.
  • Quality Assurance: Shows implementation of quality improvement measurements in maintaining compliance with state and federal standards while ensuring high-quality service delivery.
This manual serves as an essential resource for providers working to empower individuals with disabilities through meaningful employment opportunities.
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