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Indiana Case Management Services Provider Policy Manual

$4,199.00Price
ABOUT THIS POLICY MANUAL
 
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The Indiana Case Management Services Provider Policy Manual provides a comprehensive framework for operating a state-compliant agency delivering case management services to individuals in Indiana. This manual aligns with the Indiana Code (IC) and relevant state regulations, such as 460 IAC 6-9-7 and 440 IAC 9-2-10, to ensure full regulatory compliance. It includes policies on case management standards, client rights, confidentiality, emergency preparedness, quality assurance, and ethical guidelines, supporting providers in meeting state licensure and Medicaid certification requirements. The manual serves as a guide for maintaining high-quality case management services while adhering to Indiana’s regulatory framework for case management services.
Key Components:
  • Case Management Standards: Aligns with state regulations to ensure services are goal-oriented, based on individual needs, and documented in personalized plans.
  • Client Rights: Ensures respect for client autonomy, confidentiality, and access to services.
  • Confidentiality and Record Management: Adheres to state and federal laws regarding the handling of client records.
  • Emergency Preparedness: Outlines procedures for managing emergencies and ensuring continuity of care.
  • Quality Assurance: Establishes processes for monitoring service quality and addressing client concerns.
  • Ethical Guidelines: Includes policies on ethical conduct, whistleblower protections, and prohibitions against undue influence or coercion.
This manual is designed to support case management providers in delivering effective, person-centered services that meet Indiana's standards for quality and compliance.
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