Indiana Homemaker Services Policy Manual

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The Indiana Homemaker Services Policy Manual provides a comprehensive framework for operating a state-compliant personal services agency delivering non-medical home care services in Indiana. This manual aligns with Indiana Code 16-27-4, the Indiana Department of Health (IDOH) licensing standards, and Medicaid requirements to ensure full regulatory compliance. It includes policies on licensing, service documentation, client care standards, infection control, client rights, and quality assurance, supporting agencies in meeting state licensure and Medicaid certification requirements.
The manual covers key areas such as:
Licensing requirements and application process
Scope of services for attendant care, homemakers, and companion services
Staff qualifications and background check requirements
Client assessment and care planning procedures
Documentation standards for service delivery
Client rights and responsibilities
Quality assurance and performance improvement processes