Maine Home Health Agency Policy Manual

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The Maine Home Health Agency Policy Manual provides a comprehensive operational framework for agencies delivering skilled home health care services to individuals of all ages with medical needs in Maine. This manual aligns with the regulations established by the Maine Department of Health and Human Services (DHHS), including the MaineCare Benefits Manual and the Division of Licensing and Certification. It also ensures compliance with Medicare and Medicaid Conditions of Participation (42 CFR Part 484) for agencies providing federally reimbursed services. The manual includes policies and procedures governing agency licensing and certification, patient eligibility and assessment, individualized care planning, skilled nursing services, physical, occupational, and speech therapy, medical social work, home health aide services, medication management, infection control, patient rights and protections, emergency preparedness, incident management, documentation and billing, and quality assurance. It promotes the delivery of evidence-based, patient-centered care designed to support recovery, manage chronic conditions, and improve overall well-being in the comfort of the patient’s home. This manual serves as a foundational resource for home health agencies in Maine, ensuring the delivery of high-quality, compliant services that empower patients to achieve their health goals while maintaining independence in their home environments.