Massachusetts Assisted Living Services Policy Manual

ABOUT THIS POLICY MANUAL
 
✔ YOU DO No writing, no formatting, no headaches. WE DO ALL OF IT
✔ Full customization included—your agency details and logo, added by our team after purchase.
✔ Regulatory revisions? Or State requests an amendment? We cover them for free!
 
🔹 Buy your policy manual today and receive your customized version within 24 hours!
 
The Massachusetts Assisted Living Services Policy Manual provides a comprehensive framework for operating state-compliant assisted living residences (ALRs) in Massachusetts. This manual aligns with the Massachusetts Code of Regulations (651 CMR 12.00), the Executive Office of Elder Affairs (EOEA) standards, and recent legislative reforms to ensure full regulatory compliance, resident safety, and high-quality service delivery.
Key Features of the Manual:
Regulatory Compliance: The manual adheres to state-specific regulations under 651 CMR (Certification Procedures and Standards for Assisted Living Residences), as well as applicable federal laws. It ensures providers meet all certification, operational, and documentation requirements mandated by the EOEA.
Service Scope: Assisted living services combine housing, personalized assistance, and supportive services in a residential setting. Services include assistance with activities of daily living (ADLs), medication management (Self-Administered Medication Management or Limited Medication Administration), meal provision, housekeeping, and social and recreational activities. Special Care Units will be included for residents with Alzheimer’s or other cognitive impairments.
Eligibility Criteria: Assisted living services are available to adults who require assistance with ADLs but do not need 24-hour skilled nursing care. 
Conditions of Payment: Payment for assisted living services may include private funds or subsidies through MassHealth or other programs. 
Operational Standards: Policies include staffing requirements such as maintaining 24-hour on-site staff, ensuring proper qualifications for service coordinators and personal care workers, and providing ongoing staff training. 
Nonpayable Services: The manual specifies exclusions such as skilled nursing care or medical services beyond those allowed under basic health services (e.g., injections or oxygen management). 
Quality Assurance: Agencies must implement robust quality assurance measures, including annual reviews of individualized service plans (ISPs), audits of medication management practices, and resident satisfaction surveys. 
 
This policy manual serves as a guide for assisted living residences seeking certification or renewal in Massachusetts. It supports the delivery of safe, person-centered care while ensuring adherence to the state's regulatory framework for assisted living services.