Michigan Counseling and Mental Health Agency Policy Manual

ABOUT THIS POLICY MANUAL
 
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The Michigan Counseling and Mental Health Agency Policy Manual provides a comprehensive operational framework for agencies delivering counseling and mental health services to individuals of all ages experiencing mental health challenges, substance use disorders, and co-occurring conditions in Michigan. This manual aligns with the regulations established by the Michigan Department of Health and Human Services (MDHHS), including the Behavioral Health and Developmental Disabilities Administration (BHDDA) and the Michigan Medicaid Provider Manual. It also ensures compliance with applicable state licensing requirements, Medicaid and Medicare guidelines, and other federal and state-funded behavioral health programs. The manual includes policies and procedures governing agency licensing and certification, client eligibility and intake, comprehensive mental health assessments, individualized treatment planning, therapeutic interventions, crisis intervention services, psychiatric care, substance use disorder treatment, staff qualifications and training, client rights and protections, health and safety protocols, emergency preparedness, incident management, documentation and billing, and quality assurance. It promotes evidence-based, trauma-informed, and person-centered care designed to support recovery, resilience, and improved mental health outcomes. This manual serves as a foundational resource for counseling and mental health agencies in Michigan, ensuring the delivery of high-quality, compliant services that empower individuals to achieve mental wellness, stability, and a higher quality of life.