Minnesota Behavioral Health Agency Policy Manual

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The Minnesota Behavioral Health Agency Policy Manual provides a comprehensive operational framework for agencies delivering behavioral health services to individuals of all ages experiencing mental health conditions, substance use disorders, and co-occurring disorders in Minnesota. This manual aligns with the regulations established by the Minnesota Department of Human Services (DHS), including the Behavioral Health Division and applicable sections of the Minnesota Health Care Programs (MHCP) Provider Manual. It also ensures compliance with Medicaid and Medicare guidelines, as well as other state and federally funded behavioral health programs. The manual includes policies and procedures governing agency licensing and certification, client eligibility and intake, comprehensive mental health assessments, individualized treatment planning, evidence-based therapeutic interventions, psychiatric care, crisis intervention services, substance use disorder treatment, staff qualifications and training, client rights and protections, health and safety protocols, emergency preparedness, incident management, documentation and billing, and quality assurance. It promotes trauma-informed, person-centered care designed to support recovery, resilience, and improved mental health and well-being. This manual serves as a foundational resource for behavioral health agencies in Minnesota, ensuring the delivery of high-quality, compliant services that empower individuals to achieve mental wellness, maintain stability, and lead fulfilling lives within their communities.