Minnesota Supported Employment Agency Policy Manual

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The Minnesota Supported Employment Agency Policy Manual provides a comprehensive operational framework for agencies delivering supported employment services to individuals with disabilities in Minnesota. This manual aligns with the regulations established by the Minnesota Department of Human Services (DHS), including applicable sections of the Minnesota Health Care Programs (MHCP) Provider Manual and the Home and Community-Based Services (HCBS) standards. It also ensures compliance with Medicaid waiver programs such as the Community Access for Disability Inclusion (CADI) Waiver, Brain Injury (BI) Waiver, and the Developmental Disabilities (DD) Waiver, as well as the Workforce Innovation and Opportunity Act (WIOA) requirements. The manual includes policies and procedures governing agency licensing and certification, participant eligibility and intake, person-centered employment planning, job development and coaching, workplace support and accommodations, staff qualifications and training, client rights and protections, data tracking and reporting, health and safety standards, service documentation and billing, and quality assurance. It promotes competitive, integrated employment opportunities that empower individuals to achieve financial independence and meaningful participation in their communities. This manual serves as a foundational resource for supported employment agencies in Minnesota, ensuring the delivery of high-quality, compliant services that support individuals in achieving their career goals and long-term employment success.