Missouri Adult Companion Agency Policy Manual

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The Missouri Adult Companion Agency Policy Manual provides a comprehensive operational framework for agencies delivering adult companion services to older adults, individuals with disabilities, and others who require companionship and assistance with non-medical daily activities in Missouri. This manual aligns with the regulations established by the Missouri Department of Health and Senior Services (DHSS) and the Missouri Department of Mental Health (DMH), including applicable sections of the Missouri Medicaid Provider Manual and state licensing standards. It also ensures compliance with Medicaid waiver programs such as the Aged and Disabled Waiver, the Independent Living Waiver, the Comprehensive Waiver, and other state-funded companion service programs. The manual includes policies and procedures governing agency licensing and certification, participant eligibility and assessment, individualized service planning, adult companion service delivery, staff qualifications and training, client rights and protections, health and safety standards, emergency preparedness, incident management, documentation and billing, and quality assurance. It promotes a person-centered approach to provide emotional support, companionship, and social engagement while assisting with light household tasks and community activities. This manual serves as a foundational resource for adult companion agencies in Missouri, ensuring the delivery of high-quality, compliant services that enhance the quality of life, reduce social isolation, and promote independent living for individuals receiving ca.