Missouri Home Health Agency Policy Manual

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The Missouri Home Health Agency Policy Manual provides a comprehensive operational framework for agencies delivering skilled home health care services to individuals of all ages with medical needs in Missouri. This manual aligns with the regulations established by the Missouri Department of Health and Senior Services (DHSS) and the Missouri Division of Medicaid, including applicable sections of the Missouri Medicaid Provider Manual and state licensing standards. It also ensures compliance with Medicaid and Medicare Conditions of Participation (42 CFR Part 484) for agencies providing federally reimbursed services.
The manual includes policies and procedures governing agency licensing and certification, patient eligibility and assessment, individualized care planning, skilled nursing services, physical, occupational, and speech therapy, medical social work, home health aide services, medication management, infection control, staff qualifications and training, patient rights and protections, health and safety protocols, emergency preparedness, incident management, documentation and billing, and quality assurance. It promotes evidence-based, patient-centered care designed to support recovery, manage chronic conditions, and improve overall well-being in the comfort of the patient’s home. This manual serves as a foundational resource for home health agencies in Missouri, ensuring the delivery of high-quality, compliant services that empower patients to achieve their health goals while maintaining independence in their home environments.