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Montana Personal Assistance Services (PAS) Policy Manual

Montana Personal Assistance Services (PAS) Policy Manual

$4,199.00Price
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The Montana Personal Assistance Services (PAS) Provider Policy Manual provides a comprehensive framework for agencies delivering personal assistance services to individuals with disabilities, chronic conditions, or age-related needs across Montana. This manual ensures compliance with the Montana Administrative Rules (e.g., Mont. Admin. r. 37.40.1101–37.40.1114), Department of Public Health and Human Services (DPHHS) standards, and Medicaid program requirements under the Home and Community-Based Services (HCBS) waiver. It is designed to guide providers in delivering high-quality, person-centered care that promotes independence and enhances quality of life.
The manual includes policies on:
  • Service Definition and Scope: Personal Assistance Services (PAS) support individuals in performing activities of daily living (ADLs) and instrumental activities of daily living (IADLs), such as bathing, dressing, meal preparation, medication reminders, housekeeping, and mobility assistance. Services are tailored to meet the specific needs outlined in each client’s care plan.
  • Eligibility and Assessment: Policies outline the eligibility criteria for PAS under Medicaid, including functional assessments conducted by case managers to determine service needs and develop individualized service plans.
  • Provider Requirements: Licensure standards and Medicaid provider enrollment requirements. Staff training requirement in areas such as personal care techniques, infection control, emergency response, and client rights.
  • Individualized Service Plans (ISPs): Each client personalized service plan developed collaboratively by the client, their case manager, and the provider agency. ISPs outline the specific tasks to be performed, service schedules, and measurable goals for maintaining or improving independence.
  • Client Rights and Protections: The manual emphasizes safeguarding client rights to dignity, privacy, choice, and safety. Providers must adhere to mandatory reporting requirements for suspected abuse, neglect, or exploitation.
  • Documentation and Reporting: Maintain accurate records of services delivered, including timekeeping logs, progress notes, and billing documentation for Medicaid reimbursement. 
  • Quality Assurance: Policies include procedures for monitoring service quality through client satisfaction surveys, periodic reviews of ISPs, staff performance evaluations, and compliance with Medicaid HCBS regulations.
This manual serves as an essential resource for providers offering personal assistance services in Montana. It ensures that agencies deliver safe, effective, and person-centered care while adhering to state regulations and Medicaid program standards. By following this manual, providers can support individuals in achieving greater independence and maintaining their quality of life within their homes and communities.
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