New Jersey Adaptive Equipment Agency Policy Manual

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The New Jersey Adaptive Equipment Agency Policy Manual provides a comprehensive operational framework for agencies delivering adaptive equipment and durable medical equipment (DME) services to individuals with disabilities, chronic health conditions, or age-related limitations across New Jersey. This manual aligns with the regulations established by the New Jersey Department of Human Services (DHS), including the Division of Developmental Disabilities (DDD) and Division of Aging Services, and complies with applicable Medicaid Home and Community-Based Services (HCBS) waiver programs such as the Supports Program and the Community Care Program. The manual includes policies and procedures governing agency enrollment and credentialing, participant eligibility and assessment, evaluation for adaptive equipment needs, equipment selection, procurement, customization, delivery, training in use, maintenance and repair, staff qualifications and training, participant rights and protections, ADA compliance and safety standards, documentation and billing, incident reporting, and quality assurance. It promotes person-centered service delivery, ensuring that individuals receive the appropriate tools to support mobility, communication, independence, and participation in daily life and community settings. This manual serves as a foundational resource for adaptive equipment providers in New Jersey, ensuring the delivery of high-quality, compliant, and individualized services that enhance function, safety, and overall quality of life for individuals in need of adaptive supports.