New Mexico Assistive Technology Agency Policy Manual

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The New Mexico Assistive Technology Agency Policy Manual provides a comprehensive operational framework for agencies delivering assistive technology services and support to individuals with disabilities across New Mexico. This manual is designed to align with the New Mexico Administrative Code (NMAC), including Title 7 and Title 8, applicable federal regulations under the Assistive Technology Act of 2004, and the Centers for Medicare & Medicaid Services (CMS) guidelines where relevant. It outlines policies governing program eligibility, device acquisition and lending, funding assistance, client rights, service delivery, equipment maintenance, training and technical assistance, emergency procedures, and quality assurance. The manual ensures that agencies operate in full compliance with state and federal standards while promoting access to and effective use of assistive technology. It serves as a vital guide for maintaining service excellence, accountability, and regulatory alignment within New Mexico’s assistive technology service delivery system.