New Mexico Behavioral Health Agency Policy Manual

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The New Mexico Behavioral Health Agency Policy Manual provides a structured framework for the operation of state-compliant behavioral health agencies delivering mental health and substance use services across New Mexico. This manual aligns with the New Mexico Administrative Code (NMAC), particularly Title 7, Chapter 32, as well as the requirements set forth by the New Mexico Department of Health (NMDOH), Behavioral Health Services Division (BHSD), and applicable Medicaid and Medicare Conditions of Participation (42 CFR Part 438, where relevant).
It encompasses agency policies on licensing and certification, clinical documentation standards, client rights and confidentiality (including HIPAA compliance), culturally responsive care, behavioral health treatment protocols, quality assurance, emergency preparedness, and workforce credentialing. The manual is designed to support agencies in maintaining regulatory compliance, achieving Medicaid certification, and meeting accreditation standards as set by national bodies such as CARF or The Joint Commission.
Serving as a comprehensive operational guide, this manual ensures that behavioral health agencies in New Mexico provide safe, ethical, and effective services while upholding the state’s expectations for high-quality behavioral healthcare.