New Mexico Medical Supplies & Equipment Agency Policy Manual

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The New Mexico Medical Supplies & Equipment Agency Policy Manual provides a structured framework for the operation of agencies delivering durable medical equipment (DME) and medical supplies within the state of New Mexico. This manual is designed to ensure compliance with the New Mexico Administrative Code (NMAC), specifically Title 8, Chapter 310, governing Medicaid services, as well as applicable federal regulations, including Medicare Supplier Standards (42 CFR §424.57), and accreditation requirements set by CMS-approved accrediting organizations.
It encompasses comprehensive policies related to licensure, supplier standards, billing and documentation protocols, patient and caregiver education, infection prevention, delivery and pickup procedures, equipment maintenance and safety, emergency response, and quality assurance. The manual serves as a vital tool to guide agencies in maintaining compliance with Medicaid and Medicare enrollment requirements, state and federal laws, and ethical standards, while ensuring the safe and effective provision of medical supplies and equipment to individuals across New Mexico.