New Mexico Respite Care Services Agency Policy Manual

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The New Mexico Respite Care Services Agency Policy Manual provides a comprehensive operational framework for agencies delivering respite care services throughout the state of New Mexico. This manual aligns with the New Mexico Administrative Code (NMAC), including relevant provisions under Title 7 (Health), and adheres to regulations established by the New Mexico Department of Health (NMDOH), Human Services Department (HSD), and, where applicable, Medicaid Home and Community-Based Services (HCBS) Waiver requirements.
The manual includes detailed policies on agency licensure, staff qualifications and training, client assessment and individualized service planning, caregiver documentation, safety and infection control, client rights, emergency response, and continuous quality improvement. It ensures that providers maintain compliance with state and federal guidelines, including Medicaid standards and caregiver best practices, to support the well-being of clients and the temporary relief of primary caregivers.
Designed as a regulatory and operational guide, this manual supports New Mexico respite care agencies in delivering high-quality, person-centered services while ensuring compliance with all applicable statutory and regulatory obligations.