New Mexico Supported Employment Agency Policy Manual
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The New Mexico Supported Employment Agency Policy Manual provides a comprehensive framework for operating a compliant agency delivering supported employment services to individuals with disabilities in New Mexico. This manual aligns with the New Mexico Administrative Code (NMAC), including but not limited to 7.1.2 NMAC and 8.302.1 NMAC, as well as the requirements set forth by the New Mexico Department of Health/Developmental Disabilities Supports Division (DOH/DDSD) and the Human Services Department (HSD)/Medicaid.
It encompasses policies and procedures addressing provider qualifications, person-centered planning, documentation and billing standards, service delivery protocols, participant rights, staff training and supervision, health and safety, incident management, and quality assurance. The manual is designed to ensure full compliance with state and federal regulations, including Medicaid Home and Community-Based Services (HCBS) waiver requirements.
Serving as both an operational guide and a compliance resource, the manual supports agencies in maintaining high standards of service delivery while meeting regulatory, contractual, and accreditation obligations within New Mexico’s supported employment framework.