New Mexico Supported Living Agency Policy Manual

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The New Mexico Supported Living Agency Policy Manual provides a comprehensive framework for operating a compliant agency that delivers individualized supported living services to adults with intellectual and developmental disabilities in New Mexico. This manual is aligned with the New Mexico Administrative Code (NMAC) Title 7, Chapter 26, the Developmental Disabilities Supports Division (DDSD) standards, and the Centers for Medicare & Medicaid Services (CMS) Home and Community-Based Services (HCBS) waiver requirements to ensure full regulatory compliance.
It includes detailed policies on provider qualifications, person-centered service planning, health and safety protocols, rights and protections for individuals, incident management, staff training, medication administration, emergency preparedness, and quality assurance and improvement processes. The manual supports agencies in meeting state licensure and waiver service requirements, enhancing accountability and ensuring the delivery of high-quality, person-centered care in accordance with New Mexico’s regulatory framework for supported living services.