New York Adult Health Agency Policy Manual
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The New York Adult Health Agency Policy Manual provides a comprehensive operational framework for agencies delivering adult health services to individuals with disabilities, chronic conditions, and age-related health needs across the State of New York. This manual aligns with the regulations established by the New York State Department of Health (NYSDOH), including oversight from the Office for People With Developmental Disabilities (OPWDD), the Office of Mental Health (OMH), and applicable Managed Long Term Care (MLTC) and Medicaid Health Home programs. It complies with relevant Medicaid Home and Community-Based Services (HCBS) waivers and federal Centers for Medicare & Medicaid Services (CMS) standards. The manual includes policies and procedures governing agency certification and enrollment, participant eligibility and assessment, person-centered care planning, preventive and maintenance health services, chronic disease monitoring, medication oversight, coordination with primary care and specialty providers, nutrition and wellness education, staff qualifications and training, participant rights and protections, infection control, documentation and billing, emergency preparedness, incident reporting, and quality assurance. It emphasizes integrated, person-centered, community-based care that helps individuals manage their health, avoid unnecessary institutionalization, and maintain independence and quality of life in the least restrictive environment. This manual serves as a foundational resource for adult health service providers in New York, ensuring the delivery of high-quality, compliant, and holistic care that promotes long-term wellness and community participation.