Ohio Home Health Services Policy Manual
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The Ohio Home Health Services Policy Manual serves as a comprehensive and state-compliant operational framework for provider agencies delivering skilled and non-skilled home health services under Ohio’s Medicaid Home and Community-Based Services (HCBS) programs. This manual is designed to ensure alignment with applicable sections of the Ohio Administrative Code (OAC), Ohio Revised Code (ORC), and federal Medicaid and Medicare regulations, including conditions of participation outlined in 42 CFR Part 484, where applicable.
The manual outlines policies and procedures that govern every aspect of a home health agency’s operations—from intake and individualized care planning to clinical service delivery, safety management, and compliance monitoring. Key components include administrative governance, financial and risk management, HIPAA-compliant documentation and privacy practices, emergency preparedness, workplace safety protocols, and employee conduct standards.
It also includes detailed guidance on home health nursing, aide services, therapy, care coordination, medication administration, wound and pain management, and infection control. These policies are structured to ensure agencies meet licensure requirements, maintain Medicaid and Medicare eligibility, uphold accreditation standards, and promote high-quality, person-centered care in the least restrictive environment.
The manual is intended to be used by administrators, clinical personnel, direct care staff, and all agency employees to support consistent practice, ensure legal compliance, and drive continuous quality improvement across all areas of home health operations in Ohio.