Ohio Meal & Nutrition Services Policy Manual

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The Ohio Meal & Nutrition Services Policy Manual provides a comprehensive operational and compliance framework for agencies delivering home-delivered meals, congregate meals, nutrition counseling, and medically tailored meal services under Ohio’s Medicaid Waiver and HCBS programs. Aligned with the Ohio Administrative Code (OAC 173-4-02 and OAC 5160-44-13), this manual ensures that participating providers meet state and federal regulatory requirements, including standards set by the Ohio Department of Aging, Ohio Department of Medicaid, and applicable HHS agencies.
The manual outlines standards for program eligibility, culturally responsive nutrition education, service coordination, client satisfaction monitoring, and compliance with dietary and safety guidelines. It incorporates person-centered principles, emphasizes client autonomy, and supports wellness-focused interventions. With detailed protocols on documentation, quality assurance, staff training, and emergency preparedness, this policy manual serves as a strategic tool to ensure consistent, safe, and nutritionally appropriate services for eligible individuals receiving home and community-based support across Ohio.