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Oklahoma Personal Assistance Services Agency Policy Manual

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​The Oklahoma Personal Assistance Services (PAS) Agency Policy Manual provides a comprehensive framework for agencies delivering personal care services to individuals with functional impairments in Oklahoma. This manual aligns with the Oklahoma Administrative Code (OAC) Title 317, Chapter 35, Subchapter 15, which outlines the standards and procedures for State Plan Personal Care (SPPC) services. ​Welcome to Oklahoma's Official Web Site+4Welcome to Oklahoma's Official Web Site+4Welcome to Oklahoma's Official Web Site+4
Key components of the manual include:
  • Service Definition and Scope: SPPC services assist members in performing Activities of Daily Living (ADLs) and Instrumental Activities of Daily Living (IADLs) to prevent or minimize physical health regression. These services exclude technical procedures such as wound care or operating medical equipment. ​Welcome to Oklahoma's Official Web Site+2Welcome to Oklahoma's Official Web Site+2Welcome to Oklahoma's Official Web Site+2
  • Provider Qualifications: Agencies must hold valid certifications and contracts with the Oklahoma Health Care Authority (OHCA) to provide Title XIX Personal Care services. Personal Care Assistants (PCAs) are required to meet specific criteria, including age requirements, background checks, and competency demonstrations. ​Welcome to Oklahoma's Official Web SiteWelcome to Oklahoma's Official Web Site+3Welcome to Oklahoma's Official Web Site+3Welcome to Oklahoma's Official Web Site+3
  • Service Delivery Requirements: Agencies are mandated to develop individualized care plans based on comprehensive assessments, conduct regular monitoring visits (at least every six months), and ensure services are delivered in appropriate settings, typically the member's own home or a family member's residence. ​Welcome to Oklahoma's Official Web Site+3Welcome to Oklahoma's Official Web Site+3Welcome to Oklahoma's Official Web Site+3
  • Billing and Documentation: Detailed billing procedures are outlined, including the use of CMS-1500 claim forms and adherence to the Electronic Visit Verification (EVV) system for documenting services. Agencies must maintain accurate records to support claims and comply with auditing processes. ​Welcome to Oklahoma's Official Web Site
  • Compliance and Quality Assurance: The manual emphasizes adherence to all applicable regulations, regular staff training, and continuous quality improvement initiatives to ensure services meet the highest standards.
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