Oregon Adult Health Provider Policy Manual
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The Oregon Adult Health Provider Manual offers a comprehensive and standardized framework for operating a state-compliant agency delivering skilled and non-skilled health services to adults across Oregon. This manual aligns with the Oregon Administrative Rules (OAR), including OAR Chapters 410 and 411, and adheres to regulatory requirements from the Oregon Health Authority (OHA), the Department of Human Services (DHS), and the Centers for Medicare & Medicaid Services (CMS) for applicable waiver and medical programs.
The manual encompasses essential policies and procedures governing Medicaid eligibility verification, clinical service standards, medication management, person-centered planning, staff qualifications and training, emergency preparedness, infection control, and cultural competency. It supports provider agencies in maintaining compliance with the Home and Community-Based Services (HCBS) Settings Rule (42 CFR §441.301), HIPAA/HITECH requirements, and all state-specific licensing and audit protocols.
Designed to serve as both an operational guide and a regulatory compliance tool, the manual ensures consistent delivery of high-quality, person-directed care for older adults and individuals with disabilities. It promotes health equity, safety, and community integration by establishing clear expectations for service delivery, quality management, and client rights.
The Oregon Adult Health Provider Manual is a critical resource for agencies seeking to meet Medicaid certification, licensing, and accreditation requirements while upholding the state’s commitment to dignity, independence, and comprehensive care for all adults receiving support services.