Oregon Behavioral Health Services Policy Manual
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The Behavioral Health Services Manual establishes a comprehensive policy and operational framework for the delivery of integrated behavioral health services across community-based, outpatient, and residential treatment settings in Oregon. This manual aligns with applicable state and federal regulatory standards, including the Oregon Administrative Rules (OARs) Chapter 309, Oregon Health Plan (OHP) requirements, 42 CFR Part 2, and guidelines established by the Oregon Health Authority (OHA), Coordinated Care Organizations (CCOs), and the Substance Abuse and Mental Health Services Administration (SAMHSA).
The manual provides clear policy guidance across multiple domains, including administrative compliance, clinical service delivery, residential treatment operations, crisis intervention, human resource credentialing, and audit preparedness. Key topics include trauma-informed care, suicide risk assessment, involuntary hold documentation, peer-delivered service certification, de-escalation strategies, staff training, cultural equity, and tribal consultation protocols in accordance with ORS 413.042 and SB 13.
This manual is designed to support behavioral health providers in achieving consistent, high-quality care that is person-centered, recovery-oriented, and culturally responsive. It promotes continuity of care, regulatory adherence, and measurable health outcomes while upholding the dignity, safety, and rights of all individuals receiving services.
The Behavioral Health Services Manual serves as a foundational resource for licensing, compliance audits, program management, and quality assurance, ensuring agencies remain aligned with the state’s broader health equity goals and Medicaid transformation initiatives.