Pennsylvania Behavioral Health Agency Policy Manual
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The Pennsylvania Behavioral Health Agency Policy Manual provides a comprehensive operational framework for agencies delivering behavioral health services to individuals of all ages experiencing mental health conditions, substance use disorders, and co-occurring behavioral health needs in Pennsylvania. This manual aligns with the regulations established by the Pennsylvania Department of Human Services (DHS), including the Office of Mental Health and Substance Abuse Services (OMHSAS), the Pennsylvania Medicaid Provider Manual, and other state licensing standards. It also ensures compliance with Medicaid HealthChoices program requirements, Medicare guidelines, and federally funded behavioral health initiatives. The manual includes policies and procedures governing agency licensing and certification, client eligibility and intake, mental health and substance use assessments, individualized treatment planning, evidence-based therapeutic services, psychiatric care, crisis intervention, peer support, staff qualifications and training, client rights and protections, trauma-informed care standards, emergency preparedness, incident management, documentation and billing, and quality assurance. It emphasizes a person-centered, recovery-oriented approach that promotes resilience, empowerment, and community integration. This manual serves as a foundational resource for behavioral health agencies in Pennsylvania, ensuring the delivery of high-quality, compliant services that support individuals in achieving mental wellness, stability, and overall well-being.