South Carolina Home Health Agency Policy Manual

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The South Carolina Home Health Agency Policy Manual provides a comprehensive operational framework for agencies delivering skilled home health care services to individuals of all ages with acute, chronic, or complex medical needs in South Carolina. This manual aligns with the regulations established by the South Carolina Department of Health and Environmental Control (DHEC) and the South Carolina Department of Health and Human Services (SCDHHS). It also ensures compliance with Medicaid and Medicare Conditions of Participation (42 CFR Part 484), as well as federal and state laws governing the delivery of home health services.
The manual includes policies and procedures governing agency licensing and certification, patient eligibility and referral processes, comprehensive assessments, individualized care planning, skilled nursing services, physical, occupational, and speech therapies, home health aide services, medication management, infection prevention and control, staff qualifications and continuing education, patient rights and protections, emergency preparedness, documentation and billing, incident reporting, and quality assurance. It promotes high-quality, evidence-based, and person-centered care delivered in the least restrictive setting—the individual’s home. This manual serves as a foundational resource for home health agencies in South Carolina, ensuring the delivery of safe, effective, and compliant services that promote recovery, support chronic condition management, and improve quality of life for patients across the state.