Supported Employment Service Manual

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The North Dakota Supported Employment Agency Policy Manual provides a structured and comprehensive framework for operating an agency that delivers individualized supported employment services to people with disabilities throughout North Dakota. This manual aligns with the North Dakota Administrative Code (NDAC), North Dakota Department of Human Services (NDDHS) Developmental Disabilities Division standards, Vocational Rehabilitation guidelines, and federal requirements under the Rehabilitation Act of 1973 and the Centers for Medicare & Medicaid Services (CMS) where applicable.
 
It outlines agency policies and procedures regarding staff qualifications and training, service delivery documentation, person-centered planning, client rights, informed choice, data privacy, community integration, and ongoing quality assurance. The manual is designed to ensure agencies maintain compliance with state and federal regulations while promoting best practices in supported employment, including job development, job coaching, and long-term support services. It serves as a critical tool for agencies striving to deliver high-quality, individualized employment support that aligns with North Dakota’s mission to promote inclusion, independence, and meaningful employment opportunities for individuals with disabilities.