Tennessee Assistive Technology Agency Policy Manual

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The Tennessee Assistive Technology Agency Policy Manual offers a structured and comprehensive guide for agencies and organizations delivering assistive technology services across the state of Tennessee. This manual is designed to align with the Tennessee Department of Human Services (TDHS), Tennessee Technology Access Program (TTAP) guidelines, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, and applicable federal and state Medicaid requirements.
It establishes policy and procedural standards for assistive technology assessments, device acquisition, customization, training, maintenance, and ongoing support. The manual includes directives on client eligibility, documentation, service coordination, funding sources, equipment loan and reuse programs, staff qualifications, data security, and consumer rights.
By adhering to this manual, providers ensure they are delivering person-centered, equitable, and effective assistive technology services in compliance with Tennessee state regulations and federal mandates. The manual serves as a foundational tool for promoting independence and enhancing the quality of life for individuals with disabilities through responsible and innovative assistive technology service delivery.