Tennessee Behavioral Health Services Policy Manual

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The Tennessee Behavioral Health Services Policy Manual provides a structured and comprehensive framework for operating a state-compliant behavioral health agency in Tennessee. This manual aligns with the Tennessee Department of Mental Health and Substance Abuse Services (TDMHSAS) rules and regulations, including Title 33 of the Tennessee Code Annotated (T.C.A.), applicable chapters of the Tennessee Rules and Regulations (e.g., Chapter 0940), and relevant federal standards such as the Medicaid Managed Care Organization (MCO) requirements and, where applicable, the Substance Abuse and Mental Health Services Administration (SAMHSA) guidelines.
It includes policies on licensure requirements, clinical assessment and documentation, patient rights and confidentiality (including HIPAA compliance), service delivery standards, staff qualifications and training, emergency and crisis response, incident reporting, quality improvement, and infection control.
The manual supports agencies in achieving and maintaining state licensure, Medicaid participation, and optional national accreditation, while promoting high-quality, person-centered behavioral health care. It serves as a vital resource to guide behavioral health providers in ensuring safe, ethical, and effective service delivery in alignment with Tennessee's regulatory expectations.