Utah Supportive Care Services Policy Manual
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The Comprehensive Policy & Procedure Manual for Supportive Care Services provides a detailed framework for delivering personalized care to individuals in their homes, with the primary goal of maximizing independence and preventing unnecessary institutionalization. This manual ensures full compliance with relevant state and federal regulations, including Utah Administrative Code R539-1, 42 CFR §441.301 HCBS Settings Rule, and other applicable guidelines, to promote individuals’ ability to live in the least restrictive setting possible.
The manual outlines policies and procedures for providing non-medical supportive care services that focus on fostering independence and improving the quality of life for individuals in their own homes. These services include assistance with daily living activities, personal care, mobility support, and social engagement, all aimed at helping individuals maintain autonomy and avoid premature placement in institutional care settings.
Included in the manual are detailed service planning guidelines, eligibility criteria, care coordination, and roles and responsibilities of caregivers. Additionally, the manual covers key areas such as safety standards, medication management, infection control, and the use of assistive devices to support independent living.
The manual also emphasizes the importance of individualized care plans tailored to each person's specific needs, preferences, and goals. It incorporates quality assurance processes, staff training requirements, and ongoing monitoring to ensure high-quality care delivery that complies with Medicaid and state licensure standards. Furthermore, it highlights emergency preparedness, client rights, and grievance procedures to ensure that individuals' safety and well-being are prioritized at all times.
By adhering to relevant state and federal regulations, this manual serves as a comprehensive guide for agencies providing supportive care in the home, ensuring that individuals can live independently and safely in their own communities, thereby avoiding unnecessary institutionalization.