Vermont Case Management Services Policy Manual
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The Vermont Case Management Services Policy Manual provides a comprehensive framework for operating a state-compliant agency that delivers case management services to individuals in need. This manual aligns with Vermont state regulations, including those established by the Vermont Department of Disabilities, Aging, and Independent Living (DAIL), and adheres to Medicaid and Medicare Conditions of Participation (42 CFR Part 484, if applicable) to ensure full regulatory compliance.
The manual includes policies on licensing, clinical documentation, service delivery standards, care coordination, client rights, needs assessment, service planning, emergency preparedness, infection control, and quality assurance. It is designed to support agencies in meeting state licensure, Medicaid certification, and accreditation requirements. The policy ensures that case management services are delivered effectively, fostering individualized care, coordination, and support for clients in accessing needed services.
The Case Management Services Policy Manual serves as a guide for agencies to maintain high-quality services, ensure compliance with regulatory frameworks, and promote the well-being and independence of individuals by facilitating access to necessary care and resources.