Virginia Vocational Rehabilitation Policy Manual

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The Virginia ADM-1.0 Administration Policy establishes the framework for compliance with 22 VAC 30-20-120, which governs monthly employer and client contact requirements and documentation standards for vocational rehabilitation (VR) services. This policy ensures that service providers maintain consistent communication with both clients and employers to monitor progress, address challenges, and support the achievement of competitive integrated employment goals. Providers must conduct at least two monthly meetings with clients and one monthly contact with employers, as specified in the regulation, to ensure alignment with individualized employment plans (IEPs) and the client’s vocational objectives.
 
Documentation of these contacts must be accurate, timely, and comprehensive, capturing key details such as progress toward employment goals, any barriers encountered, and strategies for resolution. Providers are required to submit monthly reports that include summaries of client progress and employer feedback. These records must meet state and federal standards for vocational rehabilitation services under the Workforce Innovation and Opportunity Act (WIOA) and adhere to confidentiality requirements under HIPAA.
This policy emphasizes the importance of maintaining detailed records to support accountability, facilitate audits, and ensure high-quality service delivery. By adhering to the requirements of 22 VAC 30-20-120, providers can effectively support clients in achieving sustainable employment outcomes while maintaining full compliance with Virginia’s regulatory framework for vocational rehabilitation services.