Washington Assistive Technology Agency Policy Manual
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The Washington Assistive Technology Agency Policy Manual provides a comprehensive operational framework for agencies delivering assistive technology (AT) services and supports to individuals with disabilities, chronic health conditions, and age-related limitations across Washington State. This manual aligns with the regulations established by the Washington State Department of Social and Health Services (DSHS), including the Developmental Disabilities Administration (DDA), the Aging and Long-Term Support Administration (ALTSA), and complies with Medicaid Home and Community-Based Services (HCBS) waiver programs, including the Community First Choice (CFC) program and the Washington Assistive Technology Act Program (WATAP).The manual includes policies and procedures governing agency enrollment and compliance, participant eligibility and assessment, AT evaluations, device selection, procurement, customization, installation, user training and support, equipment maintenance and repair, staff qualifications and training, participant rights and protections, accessibility standards, data security and privacy, documentation and billing, incident reporting, and quality assurance. It promotes person-centered service delivery, ensuring that individuals receive the appropriate technology to enhance communication, mobility, independence, and participation in daily activities. This manual serves as a foundational resource for assistive technology providers in Washington, ensuring the delivery of high-quality, compliant, and individualized services that empower individuals to thrive at home, in the workplace, in school, and in the community.