Washington DC Durable Medical Equipment Agency Policy Manual

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The Washington D.C. Durable Medical Equipment (DME) Services Policy Manual provides a comprehensive operational framework for suppliers and providers delivering durable medical equipment, prosthetic devices, orthotic devices, and medical supplies to eligible individuals across the District of Columbia. This manual aligns with the regulations established by the D.C. Department of Health Care Finance (DHCF), particularly concerning Medicaid (DC Healthy Families and other programs), and the D.C. Department on Disability Services (DDS) for individuals with intellectual and developmental disabilities and seniors.
The manual includes policies and procedures governing medical necessity criteria, prescription requirements, equipment selection and fitting, delivery and set-up, training for users and caregivers, maintenance and repair, billing and reimbursement guidelines, inventory management, patient rights and responsibilities, and quality assurance. It emphasizes the provision of appropriate, high-quality, and medically necessary DME that enhances functional independence, promotes health and safety, and supports individuals in their home and community settings. This manual serves as a foundational resource for DME providers in Washington D.C., ensuring the delivery of compliant, ethical, and person-centered services that meet the diverse medical equipment needs of the community.